Suggestions Through 3/9/16
"Please cook the chicken longer. The chicken is usually pink and undercooked."
We suggest you read Chicken Still Pink After Cooking? Don't Panic from The Kitchn.com, as well as this from the USDA on the topic of the color of cooked chicken. The only way to tell if chicken is fully cooked is with a thermometer. A variety of things can cause fully cooked chicken to be pink; conversly undercooked chicken is not necessarily pink. The pink color in safely cooked chicken may be due to a high level of hemoglobin, found usually in younger birds, or by marinades, smoking or grilling the chicken, among other possibilities. We cook our bone-in chicken to 175 degrees internal temperature, and our boneless chicken to 165-170 degrees. If you ever believe you have been served an undercooked product, please bring this to the attention of the manager, chef or cashier on duty.
"Which vegan soups do not contain oil?"
The Vegan Soup base we use is a R.L. Schreiber product. Soybean oil is listed as the final ingredient. It is so trace that one 8 oz serving of clear broth made with the product is listed as having no calories from fat - which means it contains less than .5 fat calories. Beyond that, the amount of oil depends on the recipe. The vegetables added to the recipe - such as onions - may be sauteed in oil (we use Olive Oil or a 75/25 Canola/Olive Oil blend. That said, most of our clear, vegan soups are very low in fat and a good choice for a low fat diet.
The primary type of fat found in all kinds of olive oil is monounsaturated fatty acids (MUFAs). MUFAs are actually considered a healthy dietary fat. If your diet replaces saturated and trans fats with unsaturated fats such as MUFAs and polyunsaturated fats (PUFAs), you may gain certain health benefits. The oil blend we use is 95% mono and polyunsaturated fats.
While excess fat sources in food should be avoided, some fat is actually necessary for a healthy diet. Here's a helpful article from the Mayo Clinic. If you would like more information about the ingredients we use in our scratch-cooking kitchen, please contact Associate Director Judy Runyon email@example.com for individual support.
"What brand is the vegan burger at the Cooler? Is oil added to the bread when toasting it for a sandwich?"
The vegan burger brand is Don Lee Farms. We routinely spread the bread or bun with vegan margarine, but you may request the sandwich with the bun toasted and nothing added.
"Could you please make steamed sweet potatoes/yams? (or any potato dish without oil) :) Thank you!!"
Come to the Marketplace for St. Patrick's Day lunch and enjoy steamed (white) potatoes with no oil :-) Another product to look for is vegan mashed sweet potatoes - when we have them at Homestyle. They are very low in fat.
"Is there any way to make the fruits (particularly the bananas) cheaper??? Even with the half-off meal plan discount, the cost quickly adds up!
The bananas (which are organic) are priced at $1.05, the same price they have been for at least 4 years. On your meal plan they are $.53 each. Other whole fruits (which are local and/or organic) are priced at $2.00 ($1.00 on the meal plan). That price was raised this year so we could consistently offer the sustainable options that meet our Real Food Challenge commitment. These prices reflect the reality of providing healthier, more sustainable local and organic produce.
"Would it be possible for the Cooler to add chicken strips to the menu?"
While we often serve Chicken Strips as a weekend special, they are cooked at the JSC (Marketplace kitchen). The fryer oil at the Cooler is reserved for vegetarian products.
"I've noticed there hasn't been any Naked coconut water recently! Can it make a reappearance?"
We asked Naked Juice what was going on. The coconut water has undergone a packaging change and all flavors are being converted to Organic as well!! The size was increased to 16.9oz and they added a cap so it can be resealed. We were planning to convert in March but ran out of the smaller packaging earlier than expected. As soon as we can get the product from Naked Juice it will be on our shelves.
"Where have all the rice cakes gone? :'("
We have been shorted by our supplier recently. We will work on it!
"Could you please stock Ezekiel bread if possible? http://www.foodforlife.com/products?field_product_brand_value=Ezekiel&tid_1=8&tid=All"
Unfortunately the only supplier we use that stocks Ezekiel brand is one that delivers only once per week. We would have to freeze the bread. The supplier is also not very dependable, and we often get shorted on products (see above re: Rice Cakes). We get bread deliveries from our local suppliers - Galasso's and Bread Los Angeles 5 days per week, so we can give you a fresher product.
"Are there additives in the beets at the salad bar? And what brand of pickled beets are they?"
The sliced, pickled beets at the Salad Bar are Sysco Imperial brand. The ingredients are beets, water, sugar, vinegar and salt.
"Instead of the garlic salt, would it be possible to stock pure garlic powder?"
We're sorry. The Garlic Salt is pretty popular, and we doubt we could substitute without complaints. Also, Garlic Powder is relatively expensive to add as a "free" condiment.
"posole [2/29] warms my soul-e. so good."
Soul-e glad you liked it! Come to the Marketplace again on Tuesday March 22 for Pork Posole with all the toppings.
"The creole eggplant on 3/4 was so good!!! Can you make that again? I think the eggplant needed to be cooked a little bit longer though. I also really liked the vegan sweet potatoes!"
Yes, we will menu the Creole Eggplant and Vegan Sweet Potatoes again this semester - thanks for letting us know!
"Can we please get more alpine trail mix!!"
Hmmm, we don't think we have carried a product specifically by that name. Please check again and let us know to which King Henry's Product you are referring.
"Can you please stock dried dates and dried mango? (no additives, no sugar)"
Our snack supplier King Henry's doesn't carry dates. We already carry a dried mango, but with Tajin. King Henry's offers another dried mango in their natural products line, but the price may be really high. We will check on it.
"Would you consider replacing/adding steamed quinoa in place of rice? Even if it is once a week or so!"
We always keep in mind that rice, both white and brown, is not only extremely popular at Oxy, it is also a staple of many students' diets. Quinoa is a specialty product, and although it has its fan base, it just doesn't sell like rice. An example is at the Coffee Cart, where, although we have had requests for Quinoa, the sales don't match up to expectations, and we may no longer be able to offer it (you can help by supporting this product at the Coffee Cart if you enjoy it). That said, we often use Quinoa at Homestyle and also in the Deli Specialty Salad, and next week please come enjoy lunch on Wednesday March 16, when Homestyle will be serving Balsamic Lime Roasted Chicken Thigh (gf) or Roasted Tofu Steak (v)(gf) with a Quinoa Salad (v)(gf).
[Note to the customer who wrote about observing inappropriate employee behavior on March 2: Thank you so much for the information. Whether positive or negative, the substance of all comments is shared with our employees. If you describe or name the employee this is more helpful (and it will remain a private employee matter). We always strive to reinforce and praise positive behavior and to counsel employees who can and should improve. ]
Johnson Student Center, 2nd Floor